Shipping Policy

Last updated: September 3, 2026

At Nessae.store, we work with third-party suppliers and fulfillment partners to process and ship orders. Shipping times and carriers may vary depending on the product and delivery destination.

Order Processing

Orders are generally processed within 1–3 business days after payment has been successfully received.

During periods of high order volume, holidays, or circumstances outside our control, processing may take longer.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Shipping Times

Estimated delivery times vary depending on the product, destination, shipping method, and fulfillment location.

The estimated delivery timeframe shown at checkout or on the applicable product page should be used as the most relevant estimate for your order.

Please note that delivery estimates are not guaranteed. Delays may occur due to shipping carriers, customs processing, weather, holidays, or other circumstances outside our control.

Tracking

When tracking information is available, it will be provided by email after your order has shipped.

Please allow some time for tracking information to become active after the shipping carrier receives and scans the package.

Shipping Address

Please make sure your shipping information is accurate and complete before placing your order.

Nessae.store is not responsible for delays or additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

If you realize that your shipping address is incorrect after placing an order, contact us as soon as possible at nessaestore@gmail.com. We will try to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipment.

Customs, Duties, and Taxes

For international orders, customs duties, import taxes, or other charges may apply depending on the destination country and local regulations.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Nessae.store does not control customs processing times or charges imposed by government authorities.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at nessaestore@gmail.com with your order number.

We will review the shipment and, where applicable, assist with contacting the relevant shipping carrier or fulfillment partner.

Please understand that carrier investigations may take time and that delivery delays caused by circumstances outside our control cannot always be resolved immediately.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains the wrong item, please contact us as soon as possible at nessaestore@gmail.com.

Please include your order number and clear photographs or videos showing the issue so that we can investigate and determine the appropriate resolution.

Contact

For questions about shipping or delivery, please contact:

Nessae.store
Email: nessaestore@gmail.com